It is an expectation that all network service providers comply with CDC and local government PPE requirements when servicing insured vehicles.

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Stay up-to-date with the latest in news and helpful tips.
Adjustment Codes
Posted: 11/10/2020
Adjustment Codes: a list of adjustments that our Invoicing team may implement in order to facilitate the processing of an invoice.
Table of Contents: Help Guides and Forms
Posted: 7/11/2020
A printable list of links to the various help guides and forms available on this website!
How to rebill a rejected invoice
Posted: 7/5/2020
Rejected invoice? Our invoicing tools allow you to rebill an invoice at no charge to you!
News Features and Services
Posted: 6/26/2020
A number of tools are available at your fingertips. Learn more about what we can do for you!
How to find the record you're looking for
Posted: 6/18/2020
Searching for a specific job or referral? What do terms like 'Open' and 'Accepted' mean? Here's what you need to know.
Eligibility requirements for the Safelite Solutions Network
Posted: 6/9/2020
Membership application and the requirements for network participation.
Submitting a repair invoice online
Posted: 6/5/2020
Our invoicing tool makes billing a repair job fast and easy! Here's what you need to know.
How to view your NPS scores and surveys
Posted: 5/29/2020
Access your shop's Net Promoter Score to see how customers rate their recent service experience!
Frequently Asked Questions: Billing ADAS Recalibrations
Posted: 5/22/2020
Questions about billing for recalibration work? Here's a great resource that can help!
Changes to billing recalibrations
Posted: 4/24/2020
Effective May 14, 2020: recalibration billing improvements so you can get paid quickly and accurately
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